I had this problem with Dell INSPIRON’s wireless Bluetooth adapter WIDCOMM made by Broadcom corp.
The Bluetooth connection would break off after a few minutes whenever I used my Sony Bluetooth stereo headset with the laptop
The peculiar thing about the problem was that this happened only when the headphone was in stereo headset mode and not when it was acting as a hands free for Skype calls.
The Problem:
- Bluetooth Icon disappears from the system tray
- The Laptop doesn't appear to have Bluetooth after this point,
- Other devices do not ‘see’ or ‘find’ the laptop as a Bluetooth device
- Everything returns to normal after a restart.
The Observation
For some reason after a certain amount of time the Bluetooth adapter switches off and the laptop no longer acts as Bluetooth pair able device.
The Solution
Before applying the solution here is a checklist of things that needs to be checked before hand
Is the Bluetooth ‘turned on’ ,it could just be turned off/on by the following
- BIOS
- Function Key on the Laptop [f2]
Have you installed the latest dell Bluetooth driver windows (in my case dell Bluetooth driver windows 7)
You can find these drivers at the dell support website
Finally all I did was
- Go to the Device manager
- Select the Bluetooth Device
- Right click on it and select properties
- Go to power management tab
- In this tab
- UNCHECK (if checked) the
Allow the computer to turn off this device to save power
That's it click on OK and close the device manager.
This fixed the problem for me
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